Guardrails or Speed Limits?
Designing Process in the Age of Scale and AI Is process a guardrail that prevents failure — or a speed limit that slows excellence? Executive Summary Process reduces chaos, but it does not affect everyone equally. People who thrive with independence often experience heavy process as constraint. People who benefit from structure often experience the same process as clarity. When the wrong balance of influence shapes process, organizations either become rigid or overly intense. AI shifts leverage from execution to defining standards. Leadership today is less about adding or removing process — and more about calibrating it. The Paradox of Process As organizations grow, they formalize how work gets done. ...